Manufacturer Defect: Razer Blade 15 Advanced, Razer stole from me (terrible customer service). So 1. with the amount of money i spent on this mouse i expect it to work properly and when it doesn't i expect the company to handle the situation in a professional manner. Razer fails to stand behind their products and there fire customers to fix it. The only non-gaming laptop in Razer's lineup, the Razer Book 13 is a sleek and compact machine that reaches the very top tier of ultraportables in terms of … The sturdy build and good support on shoulders and head makes this gaming chair a desirable gaming chair under £100 in uk. Horrible customer service. hello so im getting fed up with razer been having a problem thats been going on for over a month now, normally customer support get back to me the next day (so slow) but this time they haven't i think they may be ignoring me because they cant guarantee that the replacement product of a replacement product wont have the same problems (i believe they have a manufacturing problem) i dailed the EU hotline but it doesn't seem to get through to anyone? These are also software problems that came from razer synapse 3. New comments cannot be posted and votes cannot be cast. Close. So basically they don't care about customers at all. Is there a phone number that I can call for support in the UK? Pin by Lava Hot Deals on Lava Hot Deals US Razer blade . Razer (Europe) GmbH Essener Bogen 23 22419 Hamburg, Germany Amtsgericht Hamburg HRB: 102467 Geschäftsführer: Min-Liang, Tan +49 (40) 4192 99300 Support Hotline Europe 00800-25233758 Monday - Sunday 09-18 CET Hey /u/Kazuya2016, can you PM us your case number so we can get an idea about your issue? Best they came back with me offering a replacement unit of lower based model in US layout. Any tiny faults, that’s it you will never get help. I am so disappointed that I just have come to terms with the fact that I threw away thousands of dollars on a new laptop that doesn't even work. GO; Customer Support Videos. 1 comment. Funny thing is, I asked where does the money for fraudulent transaction go since they kept insisting no refund, they refused to answer my question and kept diverting it to their company no refund policy without explaining clearly to me what happens to money from fraudulent transactions. Giving you excellent service is always a pleasure.Have a great day ahead!--------------------------------------If you are reading this Razer, I am very disappointed in your products, cs and company as a whole.1. They will keep giving you more and more pointless 'troubleshooting steps' to avoid issuing you an RMA. With the Razer Chroma™ SDK, game devs can create smart lighting effects that react to in-game events, such as flashes for … All rights reserved. STAY AWAY AND DONT PURCHASE ANYTHING FROM THESE CROOKS!!!! Seriously a dishonest, rigid, inflexible and very customer-unfriendly, money-centered company that I have never bought from before and never will in the future. So far Razer warranty and support have been very untrustworthy! They have great designs for their products, but the quality is absolute bottom tier. (00800-25233758) thanks in advanced! Chat Now 7AM - 10PM (GMT +8) hey, I'm based in UK and have read your policy. I requested a replacement laptop because the old one is not usable. We apologize for any inconvenience and appreciate your understanding during this critical time. The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. 2. © 2020 Trustpilot A/S. Razer UK phone number. save. Please select which category you would like to browse. Check out the brand new Razer Gold. Razer’s first monitor is a solid attempt, but there are plenty of other monitors out there that go way further with peak brightness and HDR support. Toggle navigation. I appeal to you to spend your well-earned finances with a more moral company Ok. Nice and simple. @HeftyScunnert @Razer @RazerSupport 10 months in to my Razer Blade Pro 17 and the GPU is faulty and keeps becoming undetectable even whilst doing the most mundane tasks, have done everything with your tech support, but it's clearly a hardware issue. Never bought anything from this place, but still managed to have a horrible experience and bad customer service. does razer have a phone number for customer support? Similar transaction was made to Qoo10 as well, also fraudulent. Box Contains. Razer Kishi is a premium gaming controller that fits many iPhone devices and is designed to bring console-level control to your mobile gaming. It is now almost 2021. Lost the USB dongle to my headphones and was told “sorry, not our fault so we won’t sell you a new dongle”. Fitted with an adjustable, ergonomic lumbar support system, we’ve got your back when it comes to keeping you in prime gaming form. Welcome to Razer Support We’re here to help Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. I have never ever had such a bad experience and over £2,500 literally went to bin. Finally, I have tried calling Razer to speak with their European customers services department on two occasions, with the most recent attempt being today. Chroma Laptop Cooling Stand With USB Support Designed for the all-New Razer Blade, the ergonomic laptop stand is designed to elevate your game with an optimal viewing angles. I was a victim of fraud and payment was made to Razer even though I had bought nothing. Razer gaming chair uk. Razer Kishi Design. Overclockers uk are happy to stock. Razer do not support their products. Press Releases; Razer in the News; Press Contacts; Asset Database; x report. However after having done my research and seeing durability and support were lacklustre on their laptop devices, I decided to roll the dice about 24 months ago on the Blade 15 (GTX 1070, 4K panel version) - at the time a new refresh to Razer's 15.6" format and had great specs and design compared to the market. So if you’ve always been up for a real challenge, this is your chance—join us now. This time both screen and WiFi problems found but I was told replacement parts could take a month or longer so I was offered a replacement which I accepted as by this time 5 months past since I’ve purchased the laptop and sending it to Razer.Replacement unit took over a month to send to me. When your product inevitably breaks within a year, as 3 out the last 4 I've purchased have, good luck with customer support. Image but thats it a bad experience and bad customer service webpage ) 15... The downloads library using the search field beside this text just about having pretty lights on your battlestation concern.Your and! Latest review will count in the UK a refund money was immediately refunded with no questions asked save the as. Highly appreciated number for customer support for your Razor product ( will open a new window to US-based service. 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