Hired as a Full-time Operations Supervisor and developed through various infrastructure upgrades to Systems Administrator. Regardless of the industry you work in, a good resume can go a long way. Reported all injuries and investigated all incidents thoroughly and aggressively; as well as reporting and executing all disciplinary actions. Proposed appropriate salary increases and promotions through preparation and presentation of candid, unbiased performance appraisals to direct reports. Communication Skills. Produced and presented HazMat training programs to union employees that ensured employees properly handled potentially dangerous materials. Created and wrote correspondence for training functions and safety procedures within area of responsibility. Motivated and developed teams to meet production goals while maintaining exemplary customer and employee retention. Directed the daily operational activities to confirm to customer requirements and FedEx Logistics site management requirements. Completed annual performance evaluations and made recommendations for annual salary adjustments, promotions and/or training opportunities. 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Supervised vault operations staff; operational policies and procedures; and monitored controlling operational costs. Established safety training program complying with regulatory standards as safety committee co-chair. Provided administrative support to the department and perform diversified duties, including operations management and financial and administrative functions. To be a successful candidate for the leading operations manager jobs, your resume will require some oversight, says resume expert Kim Isaacs. Rendered direct supervision to $100M capital projects as well $100M savings. Spearheaded development and implementation of training programs for both internal and external staff. Led efforts to meet production goals by planning employee schedules, managing payroll, and taking care of other administrative functions. If your company does not provide clearly written policies to your employees, you are putting yourself and your staff at risk of legal ramifications and implications. Tech-savvy. Ensured all personnel under my direct supervision met all training requirements within the respective time frame as mandated by army standards. Tracked and analyzed key performance indicators and detected positive and negative trends and optimized operational efficiency. Created and executed performance standards for self-inspection program, ensured wartime and readiness of all personnel. Credited with successfully identifying trends and providing feedback to senior management for process improvement and implementation. Ensured warehouse was within OSHA guidelines Coached warehouse personnel to ensure maximum productivity and proficiency. Deadline-oriented. Prepared weekly and monthly production and inventory management reports for senior management review. Licensed to operate several Crown brand warehouse equipment. Conducted safety meetings ensuring proper practices and techniques were followed. Supported the implementation of a WMS from a manual process during the merger of two business units. Directed daily operations of financial bank interface between financial institutions, travel agencies and client. Maintained a safe and healthful work environment in compliance to OSHA, NSAI, FDA and EPA standards. Operations Supervisor. Presented performance assessments; recognized achievements & developed action plans around opportunities. Here are some simple yet effective tips to remember the next time you are writing a resume. Certified to operate and train employees on Warehouse Equipment- 8000 Walkie, 5600-Order Picker and 7400 Reach truck. Utilized diplomatic measures and critical thinking skills when resolving customer complaints or policy discrepancies. Verified and approved employee time/payroll information and authorizing overtime. Implemented several standard operating procedures over all responsible departments to ensure performance was improving and exceeding key performance indicators over time. Organized logistics operations for delivery laborers, first point of contact between the customer and Office logistic administrator. Administered company and regional programs related to safety practices and developed action plans to correct at risk behaviors. Organization. A manager who fosters good management skills is able to propel the company’s mission and vision Vision Statement A vision statement describes what a company desires to achieve in the long-run, generally in a time frame of five to ten years, or sometimes even longer. Assured all video operations staff was working within the established security guidelines. Resolved employee relations concerns by collaborating with Human Resources. Conducted negative and positive counseling, drafted performance evaluations, encouraged career progression and mentored personnel. Trained staff on proper safety procedures and consistently inspected operations and equipment for possible safety issues. Coached all staff members on how locate cost savings throughout all the facilities which resulted in substantial savings for the account. Managed human resources issues including hiring, disciplinary actions and termination. Preserved a safe work environment through the compliance with OSHA regulations, in-house safety projects, counseling and accident investigations. Conflict Management. Provided annual safety training to coworkers resulting in a safety first mentality. Performed quality assurance checks, trained and certified associates on MHE equipment, maintained accurate inventory levels and conducted performance reviews. Evaluated staff members on their work performance, execution of duties and made reports regarding any internal or external incidents. Operations Manager [Intro Paragraph] The first paragraph of your operations manager posting should be a marketing summary of your company that will help you generate interest among potential candidates. Conducted learning need analysis and reviewed key performance indicators to suggest learning solutions. Instituted weekly meetings with maintenance and technical departments to implement corrective & preventative actions to achieve production goals and improve quality. Planned and scheduled delivery/pickup routes to meet schedules, customer requirements, and maintain productivity. Scheduled manufacturing staff to meet production goals while ensuring safety and production protocols. Provided general risk management and ensures appropriate safety standards are met. Supervised over the logistics operation in the Atlanta Hub were we handled over 50,000 packages a week maintaining OSHA standards. Developed and tracked key performance indicators to drive continuous improvement efforts utilizing lean initiatives to improve and maximize efficiency. Handled customer complaints and escalations by taking ownership and follow-up with customers. Solid knowledge of Operations Management; Excellent organizational skills, excellent communication skills (verbal/written), and management skills Excellent ability to analyze credits, as well as a detailed knowledge of lending structure and sources and uses of cash. Designed and provided individual chemical safety training presentation to hourly and staff personnel. Monitored contractor performance for compliance to contractual requirements and prepared monthly written performance evaluations. They also analyze and improve organizational processes, and work to improve quality, productivity and efficiency. Coordinated with logistics director to provide appropriate supply and inventory levels and applied hazardous materials regulations as appropriate. List of Skills for a Shift Supervisor. Supervised operations staff of 12 operators providing weekend coverage. Revamped 3PL operation by proactively reducing operating cost while fulfilling contractual agreements and company standards. Supervised and disciplined all employees with company policies along with following or exceeding State and Federal safety regulations and guidelines. Accountability. Evaluated performance, prepared merit reviews, issued disciplinary actions and evaluated call-processing performance of operators. Visit PayScale to research operations supervisor salaries by city, experience, skill, employer and more. Completed several action plans implemented by internal Compliance Department. When the hiring manager is looking over your resume, they want to see your skills and abilities. Controlled four specific areas; operations, customer service, management information systems and strategic planning. Maintained safe and healthy work environment by performing and enforcing safety procedures. Prepared written documents concerning operators performance, delegate work assignments, documented daily activities and pay time for all operators. Conducted interviews, managed hiring, and executed formal disciplinary actions. Recommended staffing levels and performance management actions including hiring, terminations, promotions and salary actions. Trained all floor operations and sorting personnel on quality specifications and completed performance evaluations for all plant personnel. Conducted inspections of facilities per company guidelines and OSHA regulations. Interviewed, trained and developed subordinates as well as disciplinary actions up to terminations when necessary. Enforced production and quality requirements and administered corrective actions when appropriate. Developed guide system enhancement projects and inter-departmental process improvements to Medicare collections and reduced error rates to 1%. Ensured all safety and environmental regulations were being followed; maintained company policies and standard operating procedures. Championed implementation of Warehouse facility Trailer departure times project that improved trailer completion by 45%. By using this site, you agree to this use. Supervised staff of 15 tellers and customer service representatives, including training and performance evaluations. Monitored all administrative functions as per requirement and ensured compliance with applicable laws and company policies. Established performance standards and evaluated subordinates. Developed action plans and obtained management corrective action commitments. Developed company-wide employee performance standards initiatives and information sharing strategies. 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